Senior Systems Engineer (m/f/d)

Permanent employee, Full-time · Berlin

Your mission

Ratepay is a leading financial technology company specializing in providing innovative payment solutions for online businesses. With a mission to simplify payment processes and enhance the shopping experience for customers, Ratepay empowers merchants to optimize their payment strategies and drive business growth.

Founded with a focus on innovation and customer satisfaction, Ratepay offers a comprehensive suite of payment solutions tailored to the needs of modern e-commerce businesses. From flexible installment options to seamless checkout experiences, Ratepay's solutions are designed to increase conversion rates, reduce cart abandonment, and foster long-term customer loyalty.

At Ratepay, we understand the importance of security and compliance in the payments industry. Our systems are built with robust security measures to protect sensitive data and ensure compliance with industry standards and regulations. Additionally, our team of experts stays abreast of emerging trends and technologies to continuously enhance our offerings and stay ahead of the curve in the rapidly evolving fintech landscape.

The role

The Senior System Engineer at Ratepay holds a pivotal role in the administration and development of ServiceNow alongside corporate IT systems. Key responsibilities include the oversight of ServiceNow administration, network administration, firewall management, and coordination with service partners

That's what you bring along

ServiceNow Administration: Managing major release updates, application management, monitoring instance health, bug/script fixing, vulnerability assessment, MFA/SSO implementation, data import/export, and API connector maintenance.
Security Skills: Ensuring operational safety across all IT systems and networks.
Network Administration: Administering and managing HPE Aruba/Comware and Meraki Networks.
Firewall Management: Administering and managing PaloAlto Cluster Firewall, Vmware NSX, and Watchguard.
Service Provider Management: Overseeing external service providers, including cost control, feature development, incident coordination, and project management.
License Management: Managing licenses efficiently to ensure compliance and optimal usage.

Desirable Skills

Microsoft Skills: Microsoft administration experience, especially in Active Directory and PowerShell scripting.
Experience with ServiceNow APIs: Proficiency in working with APIs in ServiceNow, with experience integrating with Atlassian, SAP, or Salesforce systems.
JavaScript: Proficient in JavaScript, with the ability to develop and customize solutions within the ServiceNow platform.
Database Knowledge: Experience with databases within the ServiceNow environment, including database management and optimization.

That's how working with us will be

Stability & Innovation: Become part of a dynamic fintech company that is transforming the financial industry through innovation and technology.

Ratepay is part of the NEXI Group - one of the biggest financial groups in Europe

Team & Culture: Work with a diverse and talented team (we have 40+ nationalities!) committed to pushing boundaries and setting new standards.

Regular company and team events (summer party, all-hands, guest speakers, conferences & events)
Community Connect – you have the chance to get involved in one of our social projects, as part of our sustainability initiative
Brand new super modern office in the heart of Berlin for collaboration

Growth: Unlock endless opportunities for professional development and advancement as you drive fintech excellence.

Free language learning opportunities for those who want to improve their English or German
Access to learning platforms to attend conferences for example. And if included in your P&D goals, you can attend additional training sessions
Personal Development Plans - your career progression is taken seriously with us

Flexibility: We offer flexible working hours and hybrid working options to balance work and family life.

Become a digital nomad: Work with Ratepay from any EU country for up to 3 months per year
Ratepaw community: Our office has a floor which is dog-friendly. So, bring your pawsome pet to work when needed

Rewards & Health: Enjoy a competitive salary and benefits package that reflects your expertise and contributions.

28 vacation days
Generous private pension scheme
Flexible benefits - You have a monthly budget of 30 euros to choose between several benefits, for example, public transport subscription, grocery stores voucher, sports clubs, and many others
Access to a corporate benefits platform where employees can get great discounts and offers for a range of online shops and activities
Seasonal vaccinations, health checks and eye exams
Employee Bereavement plan

Equal Opportunities & Diversity

We value our diversity and welcome everyone to our team, regardless of ethnic and social background, religious beliefs, worldview, gender, sexual orientation, physical and mental limitations, age, marital status, educational background and nationality.

With over 250 employees and 40+ different nationalities, we take our values seriously. These include; ownership, growth, integrity, collaboration, customer centricity and inclusion (4/7 of our C-Level Board members are female).

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About us

We dare to design the future of payments. Ratepay is energy and diversity and: custom-made state-of-the-art payment solutions. Established in 2009 we were a fintech before the word fintech even existed. Today we are the number one white-label Buy Now Pay Later payments provider in Europe handling over 2.5M transactions per month and we’re constantly growing.

We are where we are because we work together as one team. Because we got the freedom to execute ideas. And above everything: because we never stop improving. Here it is all about shared goals not about the big ego. We are dedicated pros (more than 250 of them) not cons. We embrace being courageous, committed and decisive, warm-hearted and having a will to win.

We have our origin in the heart of the payment scene and cover the whole value chain from integration support to the dunning process with a core of AI-based risk management. With us, you can integrate direct debit, instalments and prepayment. In other words: the favourite payment methods in Germany, Austria and Switzerland (the Dutch like it too). Located in the middle of Europe’s fintech metropolis (Berlin) we are proud to work with major partners such as Eurowings, Ebay and About You and hundreds more.

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Your application

Thank you for considering a career at Ratepay GmbH. Please fill out the following form. In case you are experiencing problems with the document upload, mail your documents to jobs@ratepay.com.