Salesforce Administrator (m/f/d)

Permanent employee, Full-time · Berlin Hybrid

Your Mission

At Ratepay, we are dedicated to revolutionizing the world of digital payments. Established in 2009, we have grown to become Europe's leading white-label Buy Now Pay Later payment provider, processing over 2.5 million transactions per month. Our diverse team of 200+ professionals collaborates to create customized, state-of-the-art payment solutions for major online retailers and marketplaces.

We are looking for a talented and motivated Salesforce Administrator to join our team. In this role, you will be responsible for managing and optimizing our Salesforce platform to ensure it meets the needs of our business and users from our commercial and customer care teams.

Key Responsibilities:

Administer and maintain the Salesforce platform, including user setup, profiles, roles, and permissions.
Customize Salesforce to meet business requirements, including creating custom objects, fields, workflows, and reports.
Provide support and training to Salesforce users, ensuring they can effectively utilize the platform.
Collaborate with cross-functional teams to gather requirements and implement solutions.
Monitor system performance and troubleshoot issues as they arise.
Stay up-to-date with Salesforce updates and best practices to continuously improve our implementation.

That's What You Bring Along

Proven experience as a Salesforce Administrator.
Salesforce Administrator certification is preferred.
Strong understanding of Salesforce platform, esp. Sales Cloud & Service Cloud.
Excellent problem-solving skills and attention to detail.
Ability to work independently and as part of a team.
Strong communication skills and ability to train users.

Equal Opportunities & Diversity

We value our diversity and welcome everyone to our team. Regardless of ethnic and social background, religious views, worldview, gender, sexual orientation, physical and mental limitations, age, marital status, educational background and nationality. With over 200 employees and 40 different nationalities, we take our values seriously. These include ownership, growth, integrity, collaboration, customer centricity and inclusion

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About us

We are where we are because we work together as one team. Because we got the freedom to execute ideas. And above everything: because we never stop improving. Here it is all about shared goals not about the big ego. We are dedicated pros (more than 250 of them) not cons. We embrace being courageous, committed and decisive, warm-hearted and having a will to win.

We have our origin in the heart of the payment scene and cover the whole value chain from integration support to the dunning process with a core of AI-based risk management. With us, you can integrate direct debit, instalments and prepayment. In other words: the favourite payment methods in Germany, Austria and Switzerland (the Dutch like it too). Located in the middle of Europe’s fintech metropolis (Berlin) we are proud to work with major partners such as Eurowings, Ebay and About You and hundreds more.

Deine Mission

Administer and maintain the Salesforce platform, including user setup, profiles, roles, and permissions.
Customize Salesforce to meet business requirements, including creating custom objects, fields, workflows, and reports.
Provide support and training to Salesforce users, ensuring they can effectively utilize the platform.
Collaborate with cross-functional teams to gather requirements and implement solutions.
Monitor system performance and troubleshoot issues as they arise.
Stay up-to-date with Salesforce updates and best practices to continuously improve our implementation.

Das bringst Du mit

Proven experience as a Salesforce Administrator.
Salesforce Administrator certification is preferred.
Strong understanding of Salesforce platform, esp. Sales Cloud & Service Cloud.
Excellent problem-solving skills and attention to detail.
Ability to work independently and as part of a team.
Strong communication skills and ability to train users.

Apply for this job

Über uns

We dare to design the future of payments. Ratepay is energy and diversity and: custom-made state-of-the-art payment solutions. Established in 2009 we were a fintech before the word fintech even existed. Today we are the number one white-label Buy Now Pay Later payments provider in Europe handling over 2.5M transactions per month and we’re constantly growing.

We are where we are because we work together as one team. Because we got the freedom to execute ideas. And above everything: because we never stop improving. Here it is all about shared goals not about the big ego. We are dedicated pros (more than 210 of them) not cons. We embrace being courageous, committed and decisive, warm-hearted and having the will to win.

We have our origin in the heart of the payment scene and cover the whole value chain from integration support to the dunning process with a core of AI-based risk management. With us, you can integrate direct debit, instalments and prepayment. In other words: the favourite payment methods in Germany, Austria and Switzerland (the Dutch like it too). Located in the middle of Europe’s fintech metropolis (Berlin) we are proud to work with major partners such as Eurowings, Ebay and About You and hundreds more.

Apply for this job

Your application

Thank you for considering a career at Ratepay GmbH. Please fill out the following form. In case you are experiencing problems with the document upload, mail your documents to jobs@ratepay.com.